The rules that apply to the Jump2Grades Partner Programme, referral attribution and commission.
Working draft — legal review required
This document sets out the programme rules as operated in the app today. It is not final legal wording, and it must be reviewed by qualified legal counsel before the programme is launched or promoted to partners. The items listed under “Requires final legal review” below are placeholders, not legal provisions.
The Jump2Grades Partner Programme is an application-only programme. Submitting an application does not create a partner relationship, and acceptance is entirely at our discretion. A partner relationship begins only when we confirm approval in writing and issue a unique partner code.
Commission is earned on eligible paid enrolments in the £997 GCSE Maths Success Programme that are correctly attributed to your partner code. Commission rates are set out on the Partner Programme page and are calculated on the verified amount actually paid by the customer.
Commission is subject to validation of the sale, the applicable refund and cancellation periods, and programme rules. We may adjust tiers, rates or the programme structure for future periods with reasonable notice. Nothing in the programme guarantees any level of income.
Our attribution model is last valid partner click within 90 days. When a customer arrives through your valid tracking link, the referral is attributed to your partner code for 90 days from that click. The customer does not have to enrol on their first visit.
Only one referral is held for a customer at a time, and it is always the most recent valid one. If the same customer later arrives through a different partner's valid tracking link, that more recent click replaces the earlier referral and begins a fresh 90-day window. For example: if Jane arrives through Partner A's link and then, three weeks later, deliberately follows Partner B's valid link before enrolling, the referral is attributed to Partner B, because Partner B's is the last valid click. Had Jane instead arrived through a link that was not a valid, active partner link, the earlier valid attribution would stand.
The partner holding the last valid referral when the customer purchases receives the applicable commission, once the payment is verified and the commission is approved. Where more than one partner claims a sale, our records of the last valid click and the verified payment record determine the outcome.
Attribution depends on two things beyond our control. First, the customer must consent to referral tracking: where a visitor declines, or turns tracking off, no referral is recorded and no partner is credited for that visit. Second, the anonymous identifier must still be present in the browser they purchase with (see section 10). Attribution is therefore never a guarantee of payment, and visitors who arrive without a partner link are not attributed to anyone.
Attribution may be void where a purchase cannot be reliably verified, where tracking is bypassed or manipulated, where a prohibited promotion method was used, where a code is used outside the scope approved for it, or where the customer was not genuinely new to Jump2Grades.
Every commission begins as Pending. It is never payable on the basis of a sale alone, and it cannot be approved until the refund hold period in section 5 has passed. Once the payment has been verified and that hold has run, the commission becomes Approved, and it is marked Paid once a payout has been issued.
Hold period. A commission is held for 30 days from the date the payment is verified before it can be approved. That period is set to cover the customer's Week One refund window under the TCEC Diagnostic Promise, the time a refund takes to reach us, and any early payment dispute. Commissions are released only after the hold has passed.
Payout run. Approved commission is paid once a month, on the 15th of the month, for everything that matured by the end of the previous month. A commission that matures on 10 February is therefore paid in the run on 15 March. Where the 15th is not a working day, the run is made on the next working day.
Minimum payout. The minimum payout is £20. Smaller amounts are carried forward and paid in a later run rather than being lost.
Method. Payouts are made by bank transfer in pounds sterling to the account details you give us. You are responsible for keeping those details correct and for any tax due on your commission, and we may ask for the contractor documentation we need before releasing a payout.
A refund, cancellation or chargeback that reaches us after a payout may be recovered from you or offset against future commission (see section 6).
A commission reversed after it has been paid may be recovered or offset against future commissions.
Every promotion must clearly disclose that you are a Jump2Grades partner and that you may earn a commission if a family enrols. Disclosures must be prominent, unavoidable and placed where they will be seen — not buried in hashtags, link pages or small print.
We may suspend or terminate a partner at any time where we believe these terms, our educational standards or the law have been breached. Suspended partners stop earning commission from the point of suspension, and commissions connected to a breach may be reversed.
Partners never receive the personal data of parents or students. Reporting shows anonymous visit and purchase information only — no names, contact details or details about a child. Referral tracking uses an anonymous identifier stored in the visitor's browser for the attribution window, and only where the visitor has consented to it. The full detail of what we collect, why, and for how long is in our Privacy & Cookies notice.
Questions about these terms should be sent to the Jump2Grades team using the contact details in the footer before you begin promoting.